Our return policy is simple. If you don't love Earthly Wash, we will refund every penny.

For 30 days after you purchase, if you have any issues you can simply email us for a FULL refund or replacement.

You can even keep the product, no return necessary. We want you to feel safe in choosing to make the switch!

Orders over £50.00 do not follow this policy. They must be returned and inspected before processing a refund.

Late or missing refunds (if applicable)

For 30 days after you purchase, if you have any issues you can simply email us for a FULL refund or replacement.

You can even keep the product, no return necessary. We want you to feel safe in choosing to make the switch!

Orders over £50.00 do not follow this policy. They must be returned and inspected before processing a refund.

Shipping

If you would like to return your product, you should mail your product to:

Lascaux Enterprises FZ LLC - 45000573

Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ,

Ras Al Khaimah, United Arab Emirates

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.